January has arrived, and that means a new year and a new Customer of the Month.
If you’re not familiar with this particular feature, then allow me to explain. Each month Conservatory Land takes a moment to show appreciation for one of our valued customers.
This month, that is Mr Michael Maddocks.
Mr Maddocks and his wife decided to go for the self-build Edwardian P-Shape conservatory after being quoted £20,000 to have an extension installed.
They found Conservatory Land online, submitted an online request for a call back, and we rang them almost straight away.
Mr Maddocks said: “I immediately found their sales executive Adam Deller to be very helpful, understanding and professional but not at all pushy. He gave me a full explanation of what was required for a self-build and advised on a provisional plan.”
We suggested that he come down to our factory in Mansfield, to meet the staff and check out the different conservatories we have available – which he did.
This is something we always recommend our customers do – it’s good see the extension in person before you make the purchase.
“After much discussion,” said Mr Maddocks, “which included final design, steel base, self-cleaning roof glass and final price, and I must say not being put under any pressure at all (in fact just the opposite), we shook hands on a deal and then completed the paperwork and agreed a delivery schedule.”
“I have no hesitation whatsoever in recommending Conservatory Land as supplier of self-build conservatories”
Our delivery team arrived promptly and offered advice and suggestions to the customer, who proceeded to build the conservatory himself.
Michael was particularly happy with the steel base, as this meant very little mess and a fast installation.
If you would be interested in one of our self-build conservatories, please don’t hesitate to call us today on 0800 952 8000 to get a free quote.